Store Operations Council
Join the Premier Event for Retail Leaders
The Store Operations Council is a one-of-a-kind gathering that brings together senior retail executives and top-tier sponsors to engage in open, insightful discussions about everything related to store operations.
2024 Recap: This past year’s meeting in Memphis featured frank conversations about customer service, technology, operational challenges, and more.
2025 Preview: Next year, we’re heading to sunny Orlando, just steps from Disney! The event is free for retailers and promises fresh ideas, valuable insights, and actionable takeaways you won’t find anywhere else.
Key Takeaways from 2024
Here are some of the major themes from this past year’s meeting:
The Importance of
Customer Service
How to maintain service excellence amid staffing shortages and rising shrink.
Technology
Experimentation
Approaching new retail technologies with strategies for success.
Reducing
Overwhelm
Managing information overload from reports, SOPs, and emails in store operations.
Driving
Consistency
Strategies to reduce variation and volatility in store performance.
Special thanks to Phil Thorne from Quorso for sharing these insights!
Previous Retail Executive Participants:
A sampling of the retail leaders who have participated in our past events.
... and so many more!
What Attendees Are Saying
Here’s what participants had to say about the 2024 Store Operations Council:
“It was such a great event, and I had plenty of takeaways. This is definitely an event I can see myself returning to again and again.”
“The discussions were incredibly insightful, and I left with several key takeaways.”
“It was invaluable to meet with retailers, build connections, and understand the challenges they’re facing.”
“It was such a great event, and I had plenty of takeaways. This is definitely an event I can see myself returning to again and again.”
“As always, great event, great participants, and great discussion!”
RSVP for 2025 in Orlando
Reserve your place now and join us for the next Store Operations Council meeting. Attendance is free for qualified retailers!
To maintain the exclusive nature of the Retail Store Operations Council, we verify all submitted information to confirm eligibility. Invitations are reserved for retail professionals at the Senior Director level or above. Please ensure your information is accurate, as incomplete or unverifiable submissions may not be approved. You will be notified upon verification of your invitation status.
Interested in sponsoring the Store Operations Council? Reach out to Cathy Hotka for sponsorship opportunities and to learn how you can connect with senior retail leaders.
Let’s make 2025 an unforgettable event!
Interested in sponsoring the Store Operations Council?
Complete the form below, and one of our representatives will connect with you to:
Learn more about your company and solutions.
Share details about available sponsorship opportunities.
Discuss how we can help you gain unparalleled visibility and connect with top retail operations decision-makers.
Join an exclusive community of retail leaders shaping the future of the industry.
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